Our Capabilites

eNiche Commerce's Call Center capabilities keep your business connected with your customers 24 hours a day, 7 days a week. Our US based employees coupled with our strong background in retail and eCommerce will help you speed up transaction times, close deals faster, and make your customers happy.

Being your "Total Online Solution Partner" gives you a substantial edge over your competition by maintaining consistent user experience for your customer from the minute they land on your website, call an 800 number to talk to a live person that is able to answer any question whether it is a technical question about your site, or a more detailed question about a product they are currently viewing on your store online.

Your advantage is that since our call center, and fulfillment operations are under the same roof our support person can walk out into the warehouse and physically place the product in their hand and answer your customer's questions. By delivering this type of exceptional experience your customer is now a loyal advocate of your company.